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Our Service ยป Property Management

What Does Property Management Mean to you?

The administration of residential, commercial, office, agricultural land and/or industrial real estate. Property management typically involves the managing of property that is owned by you or entity. 
Property management is also the management of personal property, equipment, tooling and physical capital assets that are acquired and used to build, repair and maintain end item deliverables. Property management involves the processes, systems and manpower required to manage the life cycle of all acquired property as defined above including acquisition, control, accountability, responsibility, maintenance, utilization, and disposition
Our company can relieve you of burden and on behalf of the owner to preserve the value of the property while generating income. Managed properties include residential and vacation properties, commercial retail space or industrial warehouse space. We are typically paid for affordable a fee and/or a percentage of the rent brought in for the property while under management.  LET US SERVE AND DO FOR YOU...!  Handling all the day-to-day activities.
•    Customer relation - dealing with tenant requests 
•    Securing renters, prompt collecting rent to avoid problem.
•    Keeping tenant’s security deposit in Bank account 
•    Complying with laws and regulations of government of Cambodia
•    Maintaining the property, this includes preventive maintenance, repair or corrective maintenance, 
•    Routine cleaning, house keeping and project cleaning
•    Replacement & improvements project for tenant for commercial, industrial space, office space, 
      residential, 
Property management which guarantees you and your investment property will:
•    attract better tenants
•    receive better rent
•    be better maintained
•    achieve better personalized service

Giving you BETTER RESULTS & PEACE OF MIND
Urgent Repairs 

      All Urgent Repairs must be reported immediately to our office on 023996759
      An Urgent Repair is any work needed to fix:
          a. burst water service
          b. an appliance, fitting or fixture that uses water or is used to supply water that is broken or 
              not functioning properly, so that a substantial amount of water is wasted
         c.  a blocked or broken lavatory system
         d.  a serious roof leak
         e.  a gas leak
         f.  a dangerous electrical fault
         g.  flooding or serious flood damage
         h.  serious storm or fire damage
         i.   a failure or broken down gas, electricity or water supply to the premises
         j.   failure or broken down of any essential service on the premises for hot water, cooking or 
              heating
        k.   any fault or damage that causes the premises to be unsafe or not secure

Maintenance 
It is important that the property be maintained to ensure maximum enjoyment of the property and all the benefits that it has to offer. But this will only happen if the property is properly maintained. 
It is the responsibility of the Tenant to maintain and look after the property whilst it is the Owners responsibility to ensure that necessary repairs are undertaken. 
If the property is not properly maintained then the Tenant may be liable for the cost of the subsequent repairs. 
Here are some simple maintenance tasks which will help you to maintain the property. These tasks are reviewed by the property manager during their regular inspections.  

SMOKE ALARM
You should check the battery to ensure that it is working.
Important Fact: Most deaths from household fires could have been avoided if the house had properly operating smoke alarms.
It is an offense to cover the Smoke Alarm or remove the battery to prevent it from working properly.  

STOVE/OVEN 
The stove and oven should be wiped down after each use. This is one way to prevent the build up of grease, which if not removed can lead to the deterioration of the appliance. 
Important Fact: Replacement or repair of the appliance may be at your cost as grease build up cannot always be removed. 

AIR VENTS/ EXHAUST FAN 
 It is important to regularly clean the exhaust fans in bathroom, laundry and kitchen to ensure grease, dirt, dust and mold are removed. This is often overlooked by Tenants. 
 Important Fact: Blocked vents reduce air circulation and ventilation which may result in foul odours and mold build up which are difficult and costly to remove.
 CARPETS
To avoid permanent staining, we recommend that carpets are steam cleaned every 6-12 months.
Important Fact: It is prudent to have a stain remover handy so that when accidents occur they can be removed immediately which prevents staining and costly rectification works later. 

WALLS
Marks from walls and kitchen cupboards should be removed when they occur to avoid
permanent marking. 
Important Fact: It is much easier to remove fresh marks and grime when they occur.  
 BATHROOM
Mold and mildew is a health hazard and can cause permanent staining. To avoid this we
recommend that you regularly clean it before it builds up and becomes a problem which may be
expensive to repair later.  
Important Fact: Good ventilation helps to minimize mold.

WINDOWS
Clean windows inside and out regularly and open windows in all rooms for at least one hour per 
day to increase ventilation and decrease mold build up.
Important Fact: It is much easier to prevent then it is to remove mold and dampness after it has been established.

GARDENS AND LAWNS
Keep lawn and garden maintained at all times (if applicable) 
Important Note: The Tenant may be liable for the rectification of gardens and landscaping if they are neglected and/or damaged. It is prudent to report any issues when they arise before it is too late. 
GARAGE AND CAR SPACE
Keep clean and remove any oil spills A.S.A.P to avoid staining (if applicable) and do not store
flammable items or items of value.
Important Fact: Storage of flammable items is an offense in most cases and the Tenant may be liable for any subsequent damaged caused as a result.

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